So you spent millions to billions of dollars on information systems over the past few years, right? How’s that working out for you? For a large percentage of you, whether or not you admit it, not so well. What you bought needs some serious tweaks, re-engineering,...
First published in Hospitals and Health Networks Daily, the online publication of the American Hospital Association, on May 27, 2014. After decades of bravely keeping them at bay, health care is beginning to be overwhelmed by “fast, cheap, and out of control” new...
The Next Health Care calls for very different strategies and tool sets. Many systems are acting as if they read a manual on how to do it wrong. How many of these critical strategic and tactical mistakes is your system making? So I was beta testing FutureSearch, this...
The progeny of the iPhone and the iPad will change the shape of your institution — and your balance sheet. One of the more striking images to me, out of the online spew from the inauguration of 2012, was a wide view of an inaugural ball. There was the president...
(From the American Hospital Association’s H&HN Daily, September 25, 2012) Doing more with less. Doing the most for the least. Seems like the biggest magic trick ever. It’s invisible, people don’t seem to even notice you’re doing it. You do it every day. And...
In Healthcare Beyond Reform: Doing it Right For Half The Cost I lay out the five strategies that healthcare must adopt, and is adopting in various ways and places, to make healthcare better and cheaper at the same time. Strategy Five is “Rebuild Every Process.” It’s...
